Privacy Policy
USA Dream Stone, LLC Effective Date: [July 1, 2026]
USA Dream Stone, LLC (“USA Dream Stone,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website (usadreamstone.com), contact us, request a quote, or do business with us, including when you communicate with us by SMS/text message.
By using our website or providing us with your information, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information: Information you provide directly. When you request a quote, contact us, schedule a consultation, or become a customer, you may provide your name, email address, phone number, mailing address, project details, and payment information. Information collected automatically. When you visit our website, we may automatically collect certain information such as your IP address, browser type, device information, pages visited, and referring website, typically through cookies and similar technologies. Communications. If you contact us by phone, email, text message, or through our website forms, we may keep a record of that communication.How We Use Your Information
We use the information we collect to:- Provide quotes, schedule templating and installation, and complete your countertop project
- Respond to your questions and requests
- Send service-related communications, such as appointment confirmations, scheduling updates, and follow-ups after job completion
- Request feedback and reviews about your experience
- Improve our website, services, and customer experience
- Comply with legal obligations
SMS/Text Messaging
If you provide your mobile phone number and opt in to receive text messages from USA Dream Stone, we may send you SMS messages related to your project, including appointment reminders, scheduling updates, service notifications, and requests for feedback or reviews following the completion of your project.- Message frequency varies based on your project and interactions with us.
- Message and data rates may apply.
- You can opt out at any time by replying STOP to any message.
- For help, reply HELP or contact us at (919) 615-4335.
How We Share Your Information
We do not sell your personal information. We may share information only in the following limited circumstances:- Service providers. We may share information with trusted vendors who help us operate our business, such as scheduling software, payment processors, website hosting, and customer communication platforms. These providers are only permitted to use your information to perform services on our behalf.
- Legal requirements. We may disclose information if required to do so by law, court order, or governmental request, or to protect the rights, property, or safety of USA Dream Stone, our customers, or others.
- Business transfers. If USA Dream Stone is involved in a merger, acquisition, or sale of assets, customer information may be transferred as part of that transaction.
Cookies and Website Analytics
Our website may use cookies and analytics tools (such as Google Analytics) to understand how visitors use our site and to improve your experience. You can control or disable cookies through your browser settings, though some features of the website may not function properly without them.Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, including providing our services, complying with legal obligations, resolving disputes, and enforcing our agreements.Your Choices and Rights
You may:- Opt out of text messages at any time by replying STOP
- Opt out of marketing emails by using the unsubscribe link in any email
- Request access to, correction of, or deletion of your personal information by contacting us using the information below